Health systems have spent billions on portals while investments in modernizing the voice channel — the dominant preference of healthcare consumers — have taken a backseat.
NovaWell, the behavioral health affiliate of Horizon Healthcare Services, is offering four solutions for health plans and health systems. The program was created from Horizon's own success in New Jersey.
A new report from Relatient, A Data-Driven Guide to Patient Access Succes, highlights how focusing on data accuracy and relevance can enhance the performance of healthcare practices.
Home care is no longer only for elderly patients who require a visiting nurse to come into their home and check on them post-discharge. Pippa Shulman, Medically Home's chief medical officer, said that her company's health systems partners need to be on board with the fact that hospital-level care is moving away from brick-and-mortar facilities. In her view, home care does a great job of humanizing patients and gives providers a window into how they live and maintain their health.
Hospitals struggle to retain switchboard and call center staff, a situation exacerbated by inflation. Here's how Parlance is leveraging its call automation tech to help address these needs and improve the caller experience.
It’s common for health systems, which feel pressured to innovate but are unsure how to implement change, to choose flawed approaches. Having a thoughtful strategy for success can make all the difference.
According to a recent survey, 59% of hospital finance leaders are looking to advance into Medicare Advantage models next year. They still face obstacles in switching to risk-based models, including striking partnerships with payers and having the needed technical capabilities.
Patient expectations continue to evolve, and healthcare practices that fail to adapt risk more than just revenue—they risk losing trust.
The company, which helps health systems operate virtual care programs through its platform, will use the new funds to scale its go-to-market efforts, invest in the development of new capabilities and hire new employees.
Not only do a majority of the top 20 hospitals on U.S. News & World Report's 2020-21 Best Hospitals rankings not offer online scheduling, but about 65% also do not provide new patients the option to schedule a virtual visit online, despite strong consumer preference for digital access to healthcare.
Apple has integrated with 700 providers for its health records app. But it faces a similar challenge to other health records projects that have failed in the past: patient uptake.
A majority of organizations (93%) said they are focused on both attracting and retaining top talent, a new survey from Aon shows. They are offering various benefits to do so, including onsite or near-site health clinics for employees.
Balancing healthcare benefits and insurance costs requires research. From becoming a Difference Card member to offering wellness resources, there are many ways to improve healthcare at low cost.
As net patient revenue declined, operating expenses rose 5% from 2019 to 2020, according to an analysis of financial statements from the 25 largest nonprofit health systems in the U.S.
Launched by 14 health systems in February, the data analytics company building a repository of de-identified data will use the funds to develop its platform that aims to support clinical decision making and drug development.
Innovation Lab, an incubator owned by six nonprofit health systems, is joining forces with Olive to co-develop technology that will automate operational and clinical workflows. The companies will leverage Olive's AI platform, as well as Innovation Lab's frontline access to its health system owners.
The Covid-19 pandemic spurred the rate of physician practice acquisition by hospitals and corporate entities, like payers and private equity firms, a new report shows. As a result, by January 2021, about 48% of physician practices across the country were owned by one or the other entity.
Starting in April, long-awaited interoperability regulations go into effect where patients will have unprecedented access to their data. Learn from patient advocates, health systems and others how the changes affect them.